Privacy Policy

This Privacy Policy describes information handling associated with Scott's Auto Repair LLC and its website at scottsautosc.com. Our shop is located in West Columbia, South Carolina, serving drivers and fleets across the Midlands of South Carolina.

The website provides information about our auto repair and maintenance services, shop, and ways to contact us. This policy covers use of our website and related inquiries, not the separate privacy practices of other websites you visit through its links.

If you contact the shop by email or phone, we receive the information you choose to provide, such as your name, contact details, vehicle concerns, and the contents of your inquiry. Provide only information relevant to your request. Please do not include passwords, payment-card details, or other sensitive personal information in an ordinary email.

The Contact Us form asks for your name, email address, and message. A phone number is optional. When you submit, the website sends these details to the shop's secure online submission service and stores your inquiry with its submission date and time.

The website sends a notification to the shop and a confirmation to the email address you provide. Both emails include your submitted details. Email and hosting providers process information needed to store the inquiry and deliver these messages. Your own email provider handles the confirmation under its policies. Submissions are not publicly readable, and form entries are not intentionally saved in browser cookies or storage.

When you visit, your browser sends technical information needed to request website pages and assets, including an IP address and browser or device information. Website hosting and delivery providers may process technical request records, including requested pages, timestamps, and error information, to deliver, secure, and troubleshoot the site.

The application includes error-handling features for diagnosing website failures. These are not designed to record contact-form entries. This policy does not represent that we receive or retain a detailed browsing profile for each visitor.

The site's own application does not currently implement a cookie-based visitor profile, advertising pixel, or browser-storage tracking system. However, embedded content and services requested by your browser may use cookies or similar technologies according to their own settings and policies.

You can manage cookies and site data through your browser. Blocking third-party content or cookies may affect map, video, or external-service functionality. The website does not currently include a separate cookie-consent panel or a custom response to browser Do Not Track signals.

No dedicated audience-analytics tag, tag manager, or advertising pixel is currently implemented in the website application. Technical information may nevertheless be processed by hosting providers and embedded-content providers for service delivery, security, and performance. Those providers' handling is governed by their own practices, not an assurance that visiting this website is anonymous.

• Respond to inquiries and communicate about the vehicle concerns or service requests you raise.
• Maintain relevant inquiry correspondence and follow up on your request.
• Operate, troubleshoot, and protect the website and related communications.
• Address legal requirements or protect legitimate rights when necessary.

The website does not provide online checkout, on-site customer accounts, or a newsletter signup. Its current contact form is not connected to an automated marketing-email or text-message program.

Information may be processed by providers needed to operate the website or receive and respond to your communications, such as website hosting and email services. We may also disclose relevant information when required by law or reasonably necessary to address fraud, security concerns, or legal claims.

The site's application does not implement a feature that sells contact-form information or transfers it to an advertising platform. This statement does not override independent information handling by third-party services.

The Contact Us page embeds Google Maps. The Videos page embeds YouTube players using YouTube's privacy-enhanced domain. The website also requests fonts from Google Fonts. Loading these resources connects your browser to their providers and can disclose technical request information. Privacy-enhanced video embedding does not guarantee that no information is processed.

Online booking links take you to the external MechanicNet appointment portal. Information entered there is handled through that service, not our website's contact form. The My Car Tracker page is informational and does not itself collect vehicle records or provide an on-site account login.

Links to Google reviews and directions, Facebook, YouTube, MechanicNet, and other external websites take you to services with their own terms and privacy policies. We do not control those websites. Review their policies before providing information. Our Terms & Conditions also explain the scope of website use.

The website includes measures intended to reduce common browser and input-related risks. However, no website, email system, or method of transmission or storage can be guaranteed completely secure. Use care when sending personal information, and contact us if you believe information associated with your inquiry has been compromised.

Inquiry correspondence may be retained as needed to respond to requests, maintain relevant business records, resolve disputes, and meet applicable legal obligations. Retention depends on the information and purpose. We do not state a fixed deletion period because a single verified schedule is not available for every type of record or provider.

This website is intended for people seeking automotive service information and is not directed to children under 13. We do not knowingly seek personal information from children under 13. If you believe a child has provided such information to the shop, contact us so we can review and address the matter.

You may choose not to send an inquiry, limit the information you share, manage browser cookies, or block embedded content. You can contact us to ask about information you have provided or request a correction or deletion. We may need to confirm your identity before acting and may retain information when a legal obligation or another applicable exception requires it.

Privacy rights vary by location and by whether a particular law applies to a business. Where applicable law gives you access, correction, deletion, or other rights, you may ask us to review your request. We do not assume that every state privacy law applies or promise rights beyond those required by applicable law.

We may update this policy as website features, practices, or legal requirements change. Revisions will be posted here with an updated Last Updated date. Review this page periodically for the current policy.

For privacy questions or requests, email or call the shop using the details below, or visit our Contact Us page.